Privacy Policy

Last updated: 16 April 2025

Who We Are

This website is operated by Morris Walker Roofing, a roofing services provider based in Dunfermline, Scotland.

Website Address: https://morriswalkerroofing.co.uk
Business Owner: Morris Walker
Phone: 07837855497
Email: morriswalker01@hotmail.co.uk
Business Address: 47 Jennie Rennies Rd, Dunfermline, KY11 3BE

What Personal Data We Collect and Why

We collect personal information from visitors and customers to help deliver our services, respond to enquiries, and improve user experience. The data we collect may include:

Name and contact details (via contact forms or direct messages)
Email address and phone number (when you request a callback or quote)
Technical data (like IP address, browser type, and cookies)
Anonymous website usage data (via analytics tools)

This data helps us:

Respond to enquiries and provide quotes
Improve site functionality and security
Understand how visitors use our site
Comply with legal or contractual obligations

We do not collect sensitive personal data (e.g. health or financial data) unless directly required for a specific service and with your explicit consent.

Comments

Currently, commenting is not enabled on our website. If this changes, we will update this section to reflect how we handle and store comment-related data.

Media

Our visitors cannot upload media files directly. If you send media (e.g., images of roofing work) via email or contact forms, they are stored securely and used only for the purpose intended.

Contact Forms

When you fill out our contact form, we collect your name, phone number, email address, and message content. This data is used solely to respond to your enquiry and is not used for marketing unless you have given explicit consent.

Retention: We keep contact form entries for up to 12 months for customer service purposes.

Cookies

Our website uses cookies to enhance functionality and gather analytics. Cookies are small files that track your activity on our site. You can choose to disable cookies via your browser settings.

Types of cookies we use:

Essential cookies – necessary for website operation
Analytics cookies – help us understand how visitors interact with the site (Google Analytics)

To learn more or manage cookies, see our [Cookie Policy] (add link if applicable).

Analytics

We use third-party services to collect anonymous analytics data to help us understand how visitors use our website, improve site performance, and tailor our services.

We currently use Google Analytics, which may collect information such as:

IP address (anonymised)
Device and browser type
Pages visited
Time spent on pages
Referring website

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can read Google’s privacy policy here: https://policies.google.com/privacy

Who We Share Your Data With

We do not sell or trade your personal data. We only share your information with trusted third-party services when necessary to run our business effectively. These include:

Web hosting provider – for secure and reliable access to our website.
Google Analytics – for anonymous usage tracking.
Email service providers – for responding to your contact form submissions.

All third-party providers we use are GDPR-compliant and have their own privacy policies and data protection practices in place.

How Long We Retain Your Data

We retain personal data only for as long as necessary. The retention periods we follow are:

Contact form submissions: kept for up to 6 months for customer service purposes.
Analytics records: stored for up to 14 months, anonymised.
Business correspondence: retained as long as needed for legal or contractual reasons.

What Rights You Have Over Your Data

You have full rights under UK GDPR, including:

Right to access – request a copy of your data
Right to rectification – correct incorrect or outdated data
Right to erasure – request deletion of your data
Right to restrict processing – ask us to limit how we use your data
Right to data portability – request transfer of your data to another service
Right to object – object to the use of your data in certain cases (e.g. marketing)

To exercise any of these rights, contact us at [insert privacy contact email].

Where Your Data Is Sent

Our website is hosted in the UK, but some services (like Google Analytics or contact form email delivery) may process data outside the UK or EU. In these cases, we ensure data is protected by:

Using services that are GDPR-compliant
Making sure they rely on standard contractual clauses or equivalent safeguards

Contact Information

For privacy-specific concerns or questions, you can contact:

Name: Morris Walker
Email: [Insert dedicated privacy email or use main email]
Phone: [Insert contact number]
Address: [Insert business address]

Additional Information

How We Protect Your Data

We take data protection seriously. Our site and services use:

SSL encryption (HTTPS)
Secure, up-to-date plugins and systems
Strong password policies
Regular security audits
Limited access to personal data

We do not store personal data directly on our website servers.

What Data Breach Procedures We Have in Place

In the event of a suspected data breach, we will:

Investigate and assess the breach
Notify affected users if necessary
Report the incident to the ICO (Information Commissioner’s Office) where required
Take immediate steps to resolve the issue and prevent future breaches

What Third Parties We Receive Data From

We do not currently receive personal data about users from third parties such as advertisers or data brokers.

What Automated Decision-Making and/or Profiling We Do With User Data

We do not use your data for any automated decision-making or profiling activities.

Industry Regulatory Disclosure Requirements

Morris Walker Roofing is not part of a regulated industry that requires specific privacy disclosures beyond general UK GDPR compliance.